Styles are not loading on www.jotform.com

  • Profile Image
    CRCforms
    Asked on October 26, 2015 at 06:31 AM

    I can't log into the Jotform system. Servers are stopping the functionality of yoursite.

    Russell

    Cambridge Regional College

  • Profile Image
    Carina
    Answered on October 26, 2015 at 10:49 AM

    Are you experiencing this situation with more than one browser? I tested your account and it's loading normally.

    Can you please provide us a screenshot of the errors mentioned on developer tools if you press F12? That is much appreciated.

    Do you have internet access restrictions at your location?

    We'll wait for more details to proceed.

  • Profile Image
    CRCforms
    Answered on October 26, 2015 at 11:44 AM

    Are you experiencing this situation with more than one browser? YES

    Can you please provide us a screenshot of the errors mentioned on developer tools if you press F12? That is much appreciated. I've added a screenshot in my original email

    Do you have internet access restrictions at your location? YES

    We'll wait for more details to proceed.

  • Profile Image
    CRCforms
    Answered on October 26, 2015 at 12:50 PM

    All working fine now. It was from our servers that was restricting the Jotform site.

  • Profile Image
    Ben
    Answered on October 26, 2015 at 02:19 PM

    Thank you for the update. Yes, based on your replies it seems that something was blocking our DNS servers.

    If it happens again, you can confirm the same by adding ?noCDN=true to jotform as so: http://www.jotform.com?noCDN=true and if everything works properly, you can be sure that something is blocking the CDN servers on your side.