Over limit ?

  • howardscams
    Asked on October 26, 2015 at 9:22 AM

    I received an email stating we are at our limit of the account.  As of this morning usage only show 289 out of 1000 submissions.  Is this an error or did I miss something?

    Thank You

    Terry Swanson

    Howards Cams

    Jotform Thread 689917 Screenshot
  • Charlie
    Replied on October 26, 2015 at 12:13 PM

    Apologies for the inconvenience. We had an earlier problem related to the submission counters not showing the correct number of submissions, which triggers the over quota message. Our developers have informed us that this has been fixed and your account should be all good now.