What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form unavailable

    Asked by dawnmichelle on October 26, 2015 at 09:50 AM

    I cloned an expired form but the new form does not have an expiration date. When people fill out the form and submit it, the error displays that the form is not available. How can I fix this?

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    JotForm Support

    Answered by david on October 26, 2015 at 12:37 PM


    I checked your form and there were several submissions from today.  Is everything now working?  If not, let us know and we can send some test submissions through your form.  As far as I can tell though, you form should be accepting submissions.