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    Triggering different Emails based on the selection of another form field.

    Asked by webmaster660 on October 26, 2015 at 10:55 AM



    This concerns http://www.jotform.com//?formID=51624997609368


    On page 6, we ask people to select one of 3 options: A) online, B) BACS or C) cheque.


    Is it possible to trigger one email if they choose Option A (currently Auto Responder 1), and another if they choose B or C (we will create Autoresponder 2) ?

    If so, how do I configure this option?


    Many thanks


    Page URL:

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    JotForm Support

    Answered by ashwin_d on October 26, 2015 at 01:15 PM

    Hello Peter,

    Yes it is possible to achieve your requirement. You can add conditional email in your form to send submission email to specific email address based on the selection of some form field. The following guide should help you:  http://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!