Triggering different Emails based on the selection of another form field.

  • Profile Image
    webmaster660
    Asked on October 26, 2015 at 10:55 AM

    Hi!

     

    This concerns http://www.jotform.com//?formID=51624997609368

     

    On page 6, we ask people to select one of 3 options: A) online, B) BACS or C) cheque.

     

    Is it possible to trigger one email if they choose Option A (currently Auto Responder 1), and another if they choose B or C (we will create Autoresponder 2) ?

    If so, how do I configure this option?

     

    Many thanks

    Peter

  • Profile Image
    ashwin_d
    Answered on October 26, 2015 at 01:15 PM

    Hello Peter,

    Yes it is possible to achieve your requirement. You can add conditional email in your form to send submission email to specific email address based on the selection of some form field. The following guide should help you:  http://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!