What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Display the error on the form when submissions limit is reached

    Asked by lepacte on October 26, 2015 at 11:08 AM
    Hi!
    Sorry, one more question.
    I tried to include the link in the waring message when the limit is reached which works just fine.
    However, when the form is full, is it possible to have this warning visible directly so the visitor doesn´t need to fill in all details before the message is showed?
    Best
    Petter
    PETTER BENDELIN
    LE PACTE AB
    Armfeltsgatan 18
    S-115 34 Stockholm
    petter.bendelin@lepacte.se
    www.lepacte.se
  • Profile Image
    JotForm Support

    Answered by EltonCris on October 26, 2015 at 11:14 AM

    Hi,

    Yes, that's how it is supposed to work. When it reaches the defined submissions limit, the form will automatically become disabled. When a form is disabled, the warning message will be shown on the form itself not the form fields.

    Example: https://form.jotform.com/52922859698981

    Thanks!

  • Profile Image

    Answered by lepacte on October 26, 2015 at 11:45 AM
    Hi!
    Ok, I see. But when I try my test-form: https://form.jotformeu.com/52983004303347 it´s possible to sign up and the message is displayed after filling in all details.
    Can you check?
    Best
    Petter
    PETTER BENDELIN
    LE PACTE AB
    Armfeltsgatan 18
    S-115 34 Stockholm
    petter.bendelin@lepacte.se
    www.lepacte.se
    ...
  • Profile Image

    Answered by victor on October 26, 2015 at 01:54 PM

    I was just playing around with your form changing the limit of submissions to 2 and was able to get the warning message and block the form form appearing.

    Can you please try to clear your browser cache and cookies.

    Please let us know if this helps

  • Profile Image

    Answered by lepacte on October 27, 2015 at 05:44 AM
    Hi!
    Thanks!
    I tested in another browser and my friends computer but that didn’t work. Then I set the total number of possible submissions to 2 and then it worked, so it seems to be all good.
    Is there anyway to customize the view that the subusers have? I don´t want our partners to have so many selections and see your pricing etc…

    Best
    Petter
    PETTER BENDELIN
    +46(0)73-6297353
    LE PACTE AB
    Armfeltsgatan 18
    S-115 34 Stockholm
    petter.bendelin@lepacte.se
    www.lepacte.se
    ...
  • Profile Image

    Answered by victor on October 27, 2015 at 10:28 AM

    Glad we were able to assist. To better assist you in your other question. I have created a new thread

    http://www.jotform.com/answers/690878

    On of our support team will answer your question shortly.

  • Profile Image

    Answered by lepacte on January 15, 2016 at 08:46 AM

    Hi!
    This project is now closing in and I need to start working with this. However I still have problems with the sign-up limit.

    This for is now full (sign up max limit is set to 1), but the warning message is not showing until I try to sign up…which is not as I was told how it´s suppose to work. Is there a setting that I have missed?

    Can you please check and get back to me?

    https://form.jotformeu.com/52983004303347
    Thanks
    Petter
    PETTER BENDELIN
    +46(0)73-6297353
    LE PACTE AB
    Erik Dahlbergsgatan 46
    S-115 57 Stockholm
    petter.bendelin@lepacte.se
    www.lepacte.se


    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on January 15, 2016 at 11:33 AM

    Your question is moved to a separate thread and shall be addressed there shortly.

    http://www.jotform.com/answers/746063

    Thank you!