I updated the image of form but it is not reflecting in live form.

  • elenapetrov
    Asked on October 26, 2015 at 11:33 AM

    Hello,

     

    I am trying to replace an image with another which has the same name and I tried everything, including deleting the old one and uploading the new one.

    Whatever I do, the old one keeps coming back.

     

    Do you have any suggestions on how to solve this?

     

    Thank you,

    Elena

  • Ashwin JotForm Support
    Replied on October 26, 2015 at 1:38 PM

    Hello Elena,

    Can you please share the latest image with us so that we can verify if it is being displayed correctly in form?

    I have gone ahead and cleared your form cache from here. Your last edited form displays following image:

     I updated the image of form but it is not reflecting in live form Screenshot 20

     

    Please share the screenshot of the latest image and we will take a look.

    We will wait for you response.

    Thank you!