What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Embed script behaviour query

    Asked by markashton on October 26, 2015 at 01:41 PM

    Hi,

    Website in Wordpress

    This page has an embedded jotform: http://test.adaptable-demo.com/contact/

    The form works fine ... one thing though ...

    Please try loading on an Ipad or Iphone. Not a simulator ... they don't work properly.

    Notice the load behaviour?

    The field lengths are extended for a few seconds or so. They then resize to the correct size

    This has been picked up on by clients.

    Can you advise the cause of this please?

    Is there a remedy or will I have to live with it.

    I also notice that they don't resize on an Iphone 4 ... or actually are off screen ... but the form is set to responsive

    Any ideas.

    Many thanks 

    Regards Mark

     

    embed script JotForm size ipad thanks
  • Profile Image
    JotForm Support

    Answered by BJoanna on October 26, 2015 at 03:23 PM

    My colleague KadeJM tested your embedded form and he was able to replicate mentioned issue.

    He was also able to replicate it on stand alone form.

    You can fix this issue by adding Mobile Responsive widget to your form.

    He was not able to replicate mentioned issue on my cloned form when I added Mobile responsive widget.

    Hope this will help. Let us know if you need further assistance.

  • Profile Image

    Answered by markashton on October 26, 2015 at 05:56 PM

    genius ...

    added the widget and everything looks great except one thing ....

    I noticed the submit button on desktop is a bit long....

    Then I tried dragging the browser window inwards on Chrome on a 1920px desktop to show different resolutions and CSS breaking points and noticed that the length of the submit button, i.e. behaviour of the Submit button, varies wildly to that of the fields.

    Is there some CSS that will enable the Submit button to behave in keeping with the fields ... i.e. the same length.

    Thanks ... that would be fantastic ... Appreciate all the help

    Regards Mark 

     

  • Profile Image
    JotForm Support

    Answered by BDAVID on October 26, 2015 at 09:13 PM

    Can you please try injecting this code: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    .form-submit-button{    

    width: 50% !important;

    }

    Let us know if that helps.