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Infusionsoft CRM: Unable to log in to integration wizardAsked by SummerBock on October 26, 2015 at 01:41 PM
Hi Jotform team,
I see that there is a new login for the CRM integration...it seems that this update has broken our integration between JotForm and Infusionsoft (our CRM).
I have tried to login with the same login I use to access Infusionsoft, but the error states my login is incorrect. How does jotform know which user login to accept (we have 10 user logins, so maybe I should use someone else's)?
Apologies for the inconvenience.
Have you tried removing the integration and re-integrating it again? You can check the integration instruction in the image slider in this page: http://apps.jotform.com/app/infusionsoft_integration. I believe the first step would be to add the app name and the API key to connect Infusionsoft to JotForm.
Do let us know if that helps.