What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Account Over Quota

    Asked by cftc_newsite on October 26, 2015 at 01:52 PM

    We are way under quota buy received and email

    JotForm Account Over Quota

     


    From: JotForm Support <noreply@jotform.com>
    Date:
    October 25, 2015 at 11:16:04 PM EDT
    To:
    Jen@gemtextrecycling.com
    Subject: JotForm Account Over Quota

    Dear cftc_newsite,

    You have currently reached the limits of your account. Your forms will be disabled Monday at 12pm EST. Premium accounts are limited to 1000 submissions per month.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
    http://www.jotform.com/upgrade?username=cftc_newsite

    Thanks for using JotForm,

    JotForm Team
    http://www.jotform.com/

     

    Screenshot
    JotForm jotform account account over quota Submissions style size
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    JotForm Support

    Answered by david on October 26, 2015 at 03:08 PM

    Hi,

    We had an issue earlier with submission counts and a few users had incorrectly been flagged as over limit.  This has since been resolved and your account should no longer be flagged as over its limits.  If any of your forms show an over limit error when trying to submit them, let us know and we will be happy to have a look.