JotForm Account Over Quota

  • Profile Image
    Asked on October 26, 2015 at 01:57 PM

    We are not over quota, and it is paid through March 2016 can you please fix.


    From: JotForm Support <>
    Date: October 25, 2015 at 11:16:04 PM EDT
    Subject: JotForm Account Over Quota


    Dear cftc_newsite,

    You have currently reached the limits of your account. Your forms will be disabled Monday at 12pm EST. Premium accounts are limited to 1000 submissions per month.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    Thanks for using JotForm,

    JotForm Team 

  • Profile Image
    Answered on October 26, 2015 at 03:37 PM

    We would like to apologize for the inconvenience. This maybe an effect of the sudden increase in submission count that was caused when we made a database switch recently. I have checked your account and this should be fixed now and you can disregard that message.

    I would suggest you still monitor your account submission count. 

    Thank you for your patience.