What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Embedded form is not working

    Asked by FuelForFire on October 26, 2015 at 02:02 PM

    Hi guys,


    I created a form on JotForm earlier this year and the embed code I plugged into my shopify website seems to have randomly stopped working. Can you please assist?


    Thank you.

    Page URL:

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    JotForm Support

    Answered by Welvin on October 26, 2015 at 03:36 PM

    You are currently embedding the form using our default embed method. The form is not there because the form height value is somehow getting stripped out.

    To fix this, please try using our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.