What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Embedded form is not working

    Asked by FuelForFire on October 26, 2015 at 02:02 PM

    Hi guys,

     

    I created a form on JotForm earlier this year and the embed code I plugged into my shopify website seems to have randomly stopped working. Can you please assist?

     

    Thank you.

    Page URL:
    http://www.fuelforfire.com/pages/refer-your-gym

    stopped working embedded form
  • Profile Image
    JotForm Support

    Answered by Welvin on October 26, 2015 at 03:36 PM

    You are currently embedding the form using our default embed method. The form is not there because the form height value is somehow getting stripped out.

    To fix this, please try using our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Thanks