Embedded form into my shopify have randomly stopped working

  • Profile Image
    FuelForFire
    Asked on October 26, 2015 at 02:02 PM

    Hi guys,

     

    I created a form on Jotform earlier this year and the embed code I plugged into my shopify website seems to have randomly stopped working. Can you please assist?

     

    Thank you.

  • Profile Image
    Welvin
    Answered on October 26, 2015 at 03:36 PM

    You are currently embedding the form using our default embed method. The form is not there because the form height value is somehow getting stripped out.

    To fix this, please try using our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Thanks