Embedded form into my shopify have randomly stopped working

  • FuelForFire
    Asked on October 26, 2015 at 2:02 PM

    Hi guys,

     

    I created a form on JotForm earlier this year and the embed code I plugged into my shopify website seems to have randomly stopped working. Can you please assist?

     

    Thank you.

  • Welvin Support Team Lead
    Replied on October 26, 2015 at 3:36 PM

    You are currently embedding the form using our default embed method. The form is not there because the form height value is somehow getting stripped out.

    Embedded form into my shopify have randomly stopped working Image 1 Screenshot 20

    To fix this, please try using our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Thanks