What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Received an email saying I have reached my submission count limit.

    Asked by Matthijs1987 on October 26, 2015 at 03:24 PM

    Hy guys.

     

    I got a mail from you saying Ireached the limits of my account. When ik look at the form it says 944 something. But the amount of results are only 208.

    Am I missing results?

     

    kind regards 

     

    Matthijs Barentsen

    Page URL:
    https://form.jotformeu.com/52703606916355

    over quota upgrade submission count downgrade over limit
  • Profile Image
    JotForm Support

    Answered by Mike_G on October 26, 2015 at 06:43 PM

    We would like to apologize for the inconvenience. I have reset your submission count. The problem is now fixed. Please feel free to let us know should you have any other concerns. Thank you.