Download Submission

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    bigmeltz
    Asked on October 26, 2015 at 03:52 PM

    When I try to download my submissions at .xls is keeps failing. Please help fix this asap as I really need the data. 

     

     

     

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    Kevin_G
    Answered on October 26, 2015 at 06:42 PM

    Hi bigmeltz,

    I already have replicated your issue, this will be assigned to our level 2, our developers will be working to fix this issue as soon as posible.

    We will give you a notice via this thread when the problem is solved.

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    Kevin_G
    Answered on October 26, 2015 at 06:48 PM

    The issue is reported now.

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    alp_deniz
    Answered on October 27, 2015 at 10:43 AM

    Hi,

    An issue is detected only in one of the submissions on October, 20th. We will be working to find it out and resolve the problem. The rest can be download smoothly.

    Best