Why am I not receiving emails when people submit forms?

  • Profile Image
    Gerri Sax
    Asked on January 18, 2012 at 12:52 PM



    I used to receive emails when people submitted forms; however, that has stopped for some unknown reason.

    Can someone help me with this?


    Here's the URL to the form: http://www.photoboothnola.com/contactus.html

    It's the Contact Us form on my Forms page.


    thank you,


  • Profile Image
    Answered on January 18, 2012 at 05:05 PM

    Have you checked your spam folders for the emails?


    To give you email notifications the maximum chance of being delivered, Click Email Alerts, select Notification, click the reply-to and recipent settings and please set the Sender Email of your notifications to noreply@jotform.com