What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Customize Notfication email without sacrificing auto-refresh

    Asked by cobbkenneth on October 26, 2015 at 06:52 PM

    Is there a way I can customize my notification email template to include text fields that are on the form, without losing the auto-refresh that automatically updates the notification email template with any other changes I make to form fields?

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    JotForm Support

    Answered by EltonCris on October 26, 2015 at 11:05 PM


    As long as the table layout isn't removed or deleted, the field tags will continue to update itself and add new fields.

    You can also lock the notification table by enabling "Hide Empty Fields on Email" in your form Preference. So you can customize anything around the table except the table itself.