What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How come the Highlight Feature is not disabled?

    Asked by bodybuddies on October 26, 2015 at 08:11 PM

    Hi,

    My clients are frustrated that when they click on an area in the form that section will highlight and wipe out the white color of text. I have disabled the highlight field in Preferences but it still does it. please help me understand how to either have the text change when highlighted so it's still visible, or remove the highlight altogether.

     

    Thanks!

    Page URL:
    http://bodybuddies.libsyn.com/exchanges-on-the-power-foods-lifestyle

    how section thanks and OR
  • Profile Image
    JotForm Support

    Answered by Kevin_G on October 26, 2015 at 10:12 PM

    Hi bodybuddies,

     

    I've cloned your form and I see that you haven't disabled the highlight feature, you can do it following this : 

    Next, in the Designer tool paste this CSS code : 

    .form-line-error{

        background:transparent;

    }

     

    This is the result.

     

    You can see my example and clone it if you want.

    If you need more help, feel free to contact us.

     

    Regards.

  • Profile Image

    Answered by bodybuddies on October 27, 2015 at 12:45 AM
    Thank you so much for this feedback! :) I have been so frustrated with the
    new designer part of JotForm... it has so many quirky things to it and it
    seems we always have to put in custom CSS... is this normal?
    Kristy Jo Hunt
    CPT/FNS/Author
    www.body-buddies.com
    ...
  • Profile Image

    Answered by Sammy on October 27, 2015 at 08:03 AM

    In some cases if one customizes the form using a non-default theme the default CSS behaviors are usually overridden by the theme's CSS rules.

    In this case it will require using custom CSS to override the values in order to implement your desired design outcome.

  • Profile Image

    Answered by bodybuddies on October 27, 2015 at 08:45 AM
    Okay that makes sense. Thank you so much for your help.
    Kristy Jo Hunt
    CPT/FNS/Author
    www.body-buddies.com
    ...
  • Profile Image
    JotForm Support

    Answered by abajan on October 27, 2015 at 11:45 AM

    Glad my colleague's explanation was to your satisfaction. Do let us know if there's anything else with which you need assistance.

    Cheers