What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why isn't my form WYSIWYG between how it 'previews' in JotForm vs. how it looks embedded (lightbox version) in the actual page?

    Asked by fraanco3 on October 26, 2015 at 08:12 PM



    Form ID = 33029331344850

    Website = http://janetfoggquilts.com/OnlineStore.php   (scroll down to products and click on any "Order Form" orange button).

    Jot form preview-- looks exactly how I want it to look, with the Payment Wizard item quantity dropdown located to the right of the image.


    Actual webpage view....dumps the Payment Wizard quantity under the product item thumbnail image...not good.


    Page URL:

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    JotForm Support

    Answered by Kiran on October 26, 2015 at 11:57 PM

    I've checked your JotForm and webpage and it seems that the form is being displayed properly at my end.


    Were you able to fix it? If the issue still persists at your end, please let us know the browser that you are using. We generally recommend Google Chrome or Mozilla Firefox to use with JotForm. Also, please check the webpage on a different browser and let us know. We will be happy to take a look again and provide you with necessary assistance.


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    Answered by fraanco3 on October 27, 2015 at 03:55 PM

    Thanks Kiran. I managed to resolve my problems after injecting some custom CSS into the form to achieve desirable results.


    Thanks for your help!

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    JotForm Support

    Answered by Kiran on October 27, 2015 at 05:01 PM

    That's great!! Glad to see that you were able to fix the issue on the form. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!!