What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    email received says undefined

    Asked by gawd_sunflower on October 26, 2015 at 09:09 PM

    Besco Tubular Application form. The form is tallying the correct information however when the people receive the email it only has "undefined". Can't really figure this one out?

     

    thanks

    Caryn

    Page URL:
    http://www.bescotubular.com/application.php

    Screenshot
    email undefined email received application form thanks notification email
  • Profile Image

    Answered by gawd_sunflower on October 26, 2015 at 09:24 PM

    I found the similar issues a few pages into the support. It shows removing the undefined in the email field however you have to add something there you cannot save. So the fields on the site look like this.. what will the customer do with this? Do i have to format? its a mess

     

    {locationPreferred}

    {fullName4}
    {address15}
    {phoneNumber6}
    {email}

    {dateAvailable}
    {positionApplied19}

    {socialSecurity17}
    {desiredSalary}
    {areYou}{ifNo}{haveYou}{ifYes24}{haveYou22}{ifYes26}{driversLicense}{highSchool31}{highSchool}{from39}{to}{didYou}{degree}{collegeSchool44}{from}{to40}{didYou41}{degree42}{other}{otherSchool}{from45}{to46}{didYou47}{degree48}{fullName}{relationship51}{company63}{companyPhone}{companyAddress}{fullName53}{relationship55}{company64}{companyPhone61}{companyAddress60}{fullName52}{relationship54}{company}{companyPhone62}{companyAddress59}{company80}{companyPhone81}{companyAddress82}{supervisor83}{jobTitle70}{startingSalary85}{endngSalary}{responsibilities}{from73}{reasonFor}{mayWe}{mayWe}{company66}{companyPhone94}{companyAddress95}{supervisor}{jobTitle84}{startingSalary}{endngSalary86}{responsibilities92}{from101}{to102}{reasonFor90}{mayWe89}{mayWe89}{company93}{companyPhone67}{companyAddress68}{supervisor96}{jobTitle}{startingSalary98}{endngSalary99}{responsibilities100}{reasonFor103}{from74}{to87}{mayWe104}{from107}{to108}{rankAt}{typeOf}{ifOther111}{pleaseSign}{clickTo119}{mayWe104}{id}{form_title}{edit_link}{ip}{pdf-link}

  • Profile Image
    JotForm Support

    Answered by Chriistian on October 27, 2015 at 02:14 AM

    Hi,

     

    The text that you have provided in the variables used in the email Notification that will be replaced with the data the user has inputted. For example, {locationPreferred} will be replaced with the value selected by the user when you receive the email. You can format it as desired or you can try to create a new Notification Email (by default you will have the table with the fields in your form)?

     

    Do let us know if you need further assistance.
    Regards.