error while previewing or loading my form

  • Profile Image
    l33tseo
    Asked on October 26, 2015 at 09:37 PM

    so i decided to move from wufoo to jotform since it really had good reviews but unfortunately it is giving me a hard time, everytime i am trying to preview my form it just hangs on firefox and gives me an error.


    Script: http://cdn.jotfor.ms/static/prototype.forms.js:262

    not responding

    could you guys help me out so that i can move to jotform if everything gets fixed....

  • Profile Image
    Chriistian
    Answered on October 27, 2015 at 03:34 AM

    Hi,

     

    I checked your form and it seems that the reason why your form hangs is due to this condition.

     

    You are Updating the same field you used in the rule of the condition. It seems that the field that you are updating for this condition is the Price field. Please modify the condition accordingly.

     

    You can also check this sample clone form that I used for testing - https://form.jotformpro.com/52991724716969?.

     

    Do let us know if you need further assistance.
    Regards.

     

  • Profile Image
    l33tseo
    Answered on October 27, 2015 at 09:25 PM

    Ah thanks man that worked perfectly......

  • Profile Image
    Chriistian
    Answered on October 27, 2015 at 11:18 PM

    You are welcome. Glad to hear that your form is working now. If you have any further question or concern, please feel free to contact us again.