What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form disappear

    Asked by ictseranta on October 27, 2015 at 03:49 AM

    Hi and good day,

     

    Im having problem with my form. All items in my form disappear. Below the link of the form:

     

    https://form.jotform.me/52492356054456

     

    Kindly please help. TQ

    form disappear JotForm problem items
  • Profile Image
    JotForm Developer

    Answered by irem on October 27, 2015 at 08:05 AM

    Hello,

    Upon checking, I found one form on your account and it seems just fine. Are you still having the trouble with your form items? If you specify the problem that you experienced, we may assist you better. I am able to see both your form and the form items like the picture below, is this your whole form?

     

     

    We are waiting for your response.

    Please feel free to contact us for any further assistance.

    Thank you!

  • Profile Image

    Answered by ictseranta on October 28, 2015 at 03:33 AM

    Hi,

    Now i get my form and its submissions back. But little bit confuse here.

    At MyForm page, submission show only one. but in submission page, there are 6 submissions. 

    Can i know y?

     

  • Profile Image
    JotForm Developer

    Answered by irem on October 28, 2015 at 04:38 AM

    Hello,

    I'm glad that your problem is solved. I moved your question to the another thread and you can check your updates here : http://www.jotform.com/answers/691677 Your question will be answered shortly.

    Thank you!