What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I just upgraded to the Bronze level and it is not showing up on our account.

    Asked by guest on October 27, 2015 at 10:19 AM
    upgraded and showing up bronze
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    JotForm Support Manager

    Answered by Jeanette on October 27, 2015 at 01:06 PM

    You have created a form that is clearly violating our terms of use, for that reason, I've cancelled and refunded the subscription and blocked the form.