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    Widget not working when using source code of the form

    Asked by eliamarketing15 on October 27, 2015 at 10:23 AM

    [portuguese] O widget "appointaments slots" não está funcionando na minha página quando colo o "código fonte".

    Ele só funciona através do "link direto"


    O que devo fazer?



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    Answered by Ben on October 27, 2015 at 01:10 PM

    Based on what you have mentioned, I believe that the form and the widget is working properly, but when you grab the full source code of your form, it is no longer working for you.

    In that case, it is very likely that you have some conflicts on your website causing the form to not work properly.

    Can you please give us the link to the page on your website where the form is embedded to check and see if that is true or if something else is happening?

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    Answered by eliamarketing15 on October 27, 2015 at 01:20 PM

    Na verdade, esse formulário será usado dentro de um App. Devido à isso não tem como eu te disponibilizar um link.

    Quando eu incorporo o "link direto", o widget funciona. Porém, quando insiro o código fonte, apenas o widget não funciona. 

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    Answered by Ben on October 27, 2015 at 02:57 PM

    I took a look at your form again and it seems that the widget is shown based on the data that you select.

    Can you please try creating a clone of your form and removing the widgets, so that only one Appointment slots widget is available to be shown and see if the app will be able to load it.

    Then you can add one more to see if it is still shown or not.

    I presume that there might be an issue with your form not being possible to fully load within the app.