What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I tried this exactly step by step and it does not work.Asked by robertjp on October 27, 2015 at 11:53 AM
I tried this exactly step by step and it does not work. Keeps sending to the default email no matter how many times I change it. Please advise. Thank you.
This is a re-post of a comment on How to Properly Add, Change, and Test a New Email Recipient Address
The test email will always be sent to the default email address associated with your account. To test different addresses, you would need to send a submission through the form itself. I checked your test form and it is indeed properly set up to be send to an address different than that default. If you fill out and submit the form, the notification should be sent to the proper address.