What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Customer says Paypal did not work

    Asked by Mthorbourne on October 27, 2015 at 01:59 PM

    I have Paypal business account.  how do I make sure / test link works?  They said tried 3 cards but did not go through.

    work 3 Make how through
  • Profile Image

    Answered by victor on October 27, 2015 at 04:10 PM

    If you like to test your paypal link you may use the paypal sandbox. The PayPal Sandbox is an environment within which you can prototype and test PayPal integrated form. You can test your form and make dummy payments as well. The PayPal Sandbox is an almost identical copy of the live PayPal payment system.

    You can enable the Paypal sandbox by clicking on the gear icon of your paypal payment question and then clicking on the "Show Properties". Please check the screenshot below:

    Hope this answers your query.

    Do get back to us if you have any questions.