What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Folder Navigation

    Asked by tdiintl on October 27, 2015 at 02:22 PM

    Hi!  This is a small thing, but...I have so many forms that I have them sorted into folders by product category.  Often I will have to make a change to all the forms in one category (folder).  I would change one, save and click "my forms" at the top of the page and it would take me directly back to the folder I was working on.  Now it's taking me back to my main folder page.  Any chance of getting it to back to the way it was? ;)


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    Answered by victor on October 27, 2015 at 04:30 PM

    Sorry for this inconvenience. If I understand you correctly, you would like to open directly the folder in which you where in when you hit the MY FORM button. Unfortunately, I do not think this is possible at the moment. They design this so It would go directly to the main folder and not to a specific folder.

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    Answered by tdiintl on October 27, 2015 at 04:33 PM

    Yeah it's always been that way.  When did it change to going to the main folder?  I haven't been on here in probably a few weeks so it had to have been pretty recent.  Or maybe a glitch?  I'll try in IE or Chrome also, but I've always used FireFox with Jotforms and it has always gone back to the current folder I'm working in.

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    JotForm Support

    Answered by Mike_G on October 27, 2015 at 07:16 PM

    I have tried it in IE, Chrome and FF and all have the same result. When you are from the form editor/builder page of your form and you click the MyForm button from the top navigation bar. It will redirect you to your MyForms page which will show you all the forms on your account since it is set to be on the "My Forms" Folder of the side panel by default.

    I would say that it was like that before but since, it is causing issues like sometimes you will be redirected to a different folder instead of the correct one, it was changed.

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    Answered by tdiintl on October 28, 2015 at 11:10 AM

    Well that would explain it!  I was lucky in that it never took me to the wrong folder.  Going back to the main one is going to complicate things but I'll work around it.  I'm willing to bet I'm the exception having so many forms and folders.  Thanks for the info :)

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    JotForm Support

    Answered by BJoanna on October 28, 2015 at 01:07 PM

    On behalf of my colleagues, you are welcome.

    Feel free to contact us if you have any other questions.