What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    error when authenticating dropbox

    Asked by jennifer907 on October 27, 2015 at 03:50 PM


    I cannot authenticate one of my forms; it keeps on giving me an error. I have cleaned my cache but it did not help.What should I do?

    The form is not published. 

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    Answered by victor on October 27, 2015 at 05:49 PM

    Could you please indicate if you ares still having issues integrating your form with dropbox? I was able to integrate successfully a form to dropbox with no problems. Please verify that the credential to dropbox are correct.

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    Answered by victor on October 29, 2015 at 02:16 PM

    Sorry for this inconvenience. Since you indicated that some of the forms were able to integrate properly, could you please indicate which forms are having this problem.

    If you were able to integrate some of your forms, all the forms should have no problems.

    Please indicate the forms with problems so we can analyze it better.