What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Format - XML/Plain text?

    Asked by michellechait on September 30, 2010 at 02:58 PM

    Can emails be sent in XML or plain text format?

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    JotForm Founder

    Answered by aytekin on October 01, 2010 at 02:40 AM

    Yes, they can be sent in Plain Text format.

    To convert your form emails to plain text, open your form on the Form Builder and then:
    1. Click on "Setup and Share" tab,
    2. Click on "Email Alerts",
    3. Select "Notification",
    4. Click on "Switch to Text Mode",
    5. Finish and Save your form.

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    Answered by chatton on May 29, 2013 at 06:45 PM

    Feature Request: Forward/Reply completed submissions from the view submissions page in plain text.

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    JotForm Support

    Answered by jonathan on May 29, 2013 at 09:17 PM


    Hi, please use this link http://www.jotform.com/contact to create a new post about your question. We will attend to your post the soonest we can.