What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I use Jotform to track email open rate?

    Asked by bclarkson on October 27, 2015 at 04:36 PM

    Can I use Jotform to confirm email receipt & open?

    looking for a simple way to receive confirmation that recipients have opened and read emails. This is for a condominium community where we use email to advise people of events but often people claim they "never received notification". Don't want people to have to fill in personal info as we have all that in database already.

    confirm email track email open
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    JotForm Support

    Answered by Mike on October 27, 2015 at 07:04 PM

    Thank you for contacting us.

    Unfortunately, we do not have email open & click tracking options. In case you would like to have a newsletter subscription form, this is possible to use our service in combination with MailChimp or similar emailing service. The MailChimp does provide email open tracking.

    How to Integrate JotForm with MailChimp

    If you need any further assistance, please let us know.