Value of OrderDescription element has been truncated error in Paypal Pro

  • gashmlay
    Asked on October 27, 2015 at 4:50 PM

    Hello,

    I've got the same error

    but I have not found it on the form nor on Paypal account where I could  change the description, could you please explain me more?

    Thanks you a lot

  • Welvin Support Team Lead
    Replied on October 27, 2015 at 4:57 PM

    You can change the description in the Paypal field. Simply run the wizard:

    Value of OrderDescription element has been truncated error in Paypal Pro Image 1 Screenshot 20

     

    But one thing is that your location is France. Note that PayPal Pro will only work with merchants from the US, Canada, and the UK.  I would suggest using Paypal Standard instead.

    Thanks

  • gashmlay
    Replied on October 27, 2015 at 7:11 PM

    Thank you very much! It's work the way you said!

    Following the way I use the Jotfrom, I lmay forget how I have done and which component has been used and this is not only for Paypal, may I suggest ,when we set the form and use a component, to have a way to see somewhere on the component used in the form which kind is used or enable to copy it (as Google Form allows), il will be faster for us to modify or add new fields.

     

    Thanks again

     

  • jonathan
    Replied on October 27, 2015 at 11:50 PM

    Thank you for the confirmation that it is now working on your form.

    We will answer your next question separately here http://www.jotform.com/answers/691548