What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Grid Report Edit Submissions link: Request for it to work just like it does in Submissions Panel

    Asked by markashton on October 27, 2015 at 05:01 PM
    How come when you click a submission in the submissions area of jotform it shows you all the fields to do with the submission ... so you can edit them there .. but not when you click edit submissions in a grid report?
    Submissions Panel Grid Report edit link edit submissions
  • Profile Image

    Answered by Ben on October 27, 2015 at 05:06 PM

    I was looking into why it would be working in Submissions Panel and why not in the grid report and it seems to be related to the way it is being called.

    So to have this work properly - as you want it - the link to edit submission would be http://www.jotform.com/form.php?formID=52996349093975&sid=321782516432939181&mode=edit instead of http://www.jotformpro.com/form.php?formID=52996349093975&sid=321782516432939181&mode=edit

    The only difference being the jotform.com domain over jotformpro.com domain.

    I will now raise this to have the same feature available across all domains, or to have an option that would allow the form to be loaded for admins (with hidden fields shown) and for those that should only see the data submitted by the person filling out the form (non hidden fields).

  • Profile Image

    Answered by markashton on October 27, 2015 at 06:40 PM

    Hey Ben,

    I've just tested this and you are totally right.

    Take out the 'pro' part of the url and it works ... invisible fields etc.

    That is the requirement ... that is the solution. 

    An administrator of the grid report can then edit multiple hidden fields to his/her delight.

    A lot of people ask for the ability to add notes to the grid report ...

    Others ask for a method to star/ rate submissions ... so you could simply use the star and scale ratings and hide from view from respondents ...

    You genius !

    Is this a reasonable suggestion ... 

    Just change the Edit Submission link that can be requested when setting up a grid report ... by removing the 'pro' part from the url .... surely a 2 minute job !!

    Thanks for your good work

    What says you?

    Regards Mark

     

  • Profile Image
    JotForm Support

    Answered by jonathan on October 27, 2015 at 11:01 PM

    Hi Mark,

    Our colleague Ben had already submitted a feature request ticket regarding Edit option for the Submission Grid with the details mentioned.

    Your latest suggestion and details were added to the note as well.

    Our developer will update this thread with a response once they have news/updates on the status.

    Thanks.

  • Profile Image

    Answered by markashton on November 17, 2015 at 11:09 AM

    Hi,

    Is this facing the same product-driven attitude or could you perhaps be customer-driven in this case?

    The value obtained for clients resulting from this remedial amend at your end is vast.

    Any chance you could fast track this ... all you have to do is remove the 'pro' part of the url.

    Thanks Mark

  • Profile Image

    Answered by Ben on November 17, 2015 at 12:26 PM

    Hi Mark.

    First, in regards to your previous reply - thank you :)

    I had raised this on 27th of October and I see that it is assigned to our developer Paul as an important feature, but unfortunately as you know, we can not see, and as such are not able to give you any further details in regards to this.

    What I will do is to leave a comment to Paul to see if he can update you in regards to this.

    A possible cause of the delay could be the Safe Harbor issue on which was worked on these days and might still be something being worked on, but as mentioned, I am leaving him a comment to see if he can update you with more details.For now I can only recommend you to use something as GreaseMonkey to go around this for a bit - until it is implemented.Me and my brother use such tools to allow us to expand what we can do into what we need to do, in this case you could capture all links on Grid report that are intended for editing link and just remove the domain and set it up to jotform.comAt this time, for you will need be required to set it up as eu.jotform.com instead of www.jotform.com as above.As shown here (using above sample): http://eu.jotform.com/form.php?formID=52996349093975&sid=321782516432939181&mode=editHope the GM alternative is acceptable for you.

  • Profile Image

    Answered by markashton on November 25, 2015 at 05:15 AM

    Thanks for the effort ben ... appreciate it.

    Any update from Paul?

    Thanks Mark 

  • Profile Image
    JotForm Support

    Answered by mert on November 25, 2015 at 09:13 AM

    Hi Mark,

    The current status of the ticket is "Opened", that means it is under process right now. If there is an update about this issue, you will be informed from this thread. Sorry for the latency; but you can be sure that it will be fixed as soon as possible.

     

    Thanks.

  • Profile Image

    Answered by rkanka21 on December 09, 2015 at 05:08 PM

    Hi, 

    I am looking for the something! Please make available ASAP

  • Profile Image
    JotForm Support

    Answered by Chriistian on December 09, 2015 at 09:16 PM

    Hi rkanka21,

     

    I moved your vote to this request to a separate thread so we can also raise a feature request ticket for you that will add up to the number of users who want the same feature. You can check the thread here: http://www.jotform.com/answers/721884.

     

    Do let us know if you need further assistance.
    Regards.

  • Profile Image

    Answered by markashton on January 14, 2016 at 11:32 AM

    Ok ... about a month and a half has gone by since my last communication ... not much in Jotform time ;-)

    So .. Paul's been working hard on other stuff for the last month and a half and hasn't got to this "marked as important feature"

    Can I again request for the "Edit Submission" in a Grid Report to show all the blasted fields ... just like it does in the submissions area. What's the point of having an "edit submissions" link when you can't edit your own invisible fields? No administrator is going to edit the raw data from a respondent are they? They want to add their own things .... as a workflow tool ... jeez

    Take out the Pro part of the url ... and it works. Is that asking for too much?

    Skyrocket the value of the grid report .... 

    Thanks Mark

  • Profile Image

    Answered by Ben on January 14, 2016 at 12:52 PM

    Hi Mark, yes you are correct about the time that has passed.

    I can also tell you that the post by rkanka21 was moved by my colleague and another L2 was raised with the same setup as this one.

    Now, I would like to ask you if you are still experiencing the same issue? While the change was not implemented a different change was, which seems to always show the edit form with the hidden fields - this happens because we (you and me) are in EU and as such the link such as this:

    http://www.jotformpro.com/form.php?formID=52996349093975&sid=321782516432939181&mode=edit

    gets redirected to this link:

    http://eu.jotform.com/form.php?formID=52996349093975&sid=321782516432939181&mode=edit

    - and this link shows hidden fields for me.

    If that does not work the same for you do let us know and if you wish I can give you the script that would change the links for you.

  • Profile Image

    Answered by markashton on January 14, 2016 at 02:26 PM

    Hi ben,

    True ... it does redirect to the 2nd link

    However, I do not see any hidden field. The View Source shows a hidden field called "Submitter Rating"

    This does not show in the edit mode.

    The script?

    I don't need it for my use ... I'm the Jotform administrator and can do it in submissions. I need clients to be able to click the "edit submission" link in a grid report and add their own notes ... or rate the submission ... etc

    They've been asking for it for ages 

    Can you advise Ben,

    Thanks Mark

  • Profile Image

    Answered by Ben on January 14, 2016 at 04:07 PM

    OK, so that part is great - that it redirects you to the eu.jotform.com.

    Somewhat funny thing is that I have just tried again and I at this time I am also not shown the hidden fields :/

    Now there are 2 different scripts that I could suggest that you share with your clients to allow them to see these with ease.

    First - using Stylish from userstyles.org

    This is a great extension that allows you to set various styles to a website or multiple websites in a very quick manner.

    For an example you can check out this user: Grom. This is work of my brother on Wikipedia and other websites we use.

    It is used as FireFox and Chrome plugin.

    With it and after adding this style to it, you can see the hidden fields: https://pastebin.com/1DHbuYjD

    This is how the form looks without it:

    Now this is how it looks with it:

     

    The second approach would be using a script for GreaseMonkey or Scriptish (one I use) developed by Erik Vold, Nils Maier, Greg Parris. Now there is very likely a Chrome based one as well, but I do not use Chrome and could not recommend any.

    Basically what we can with it is if you are on a grid report or not. If you are to show you the right link, or alternatively to show you the hidden fields as done above.

    Since people are less confident about using scripts on their side unlike CSS I did not create the script for that, but I am OK with creating one as well if needed, so just let us know :)

    Do try the CSS above and you will see how it is easy for them to be able to change things right away.

    If you wish I can have that style uploaded on Stylish website and then the updates would be passed to the styles as they are made (you are asked about this).

    This is my form, but it should work just the same for your own form: http://eu.jotform.com/form.php?formID=52996349093975&sid=321782516432939181&mode=edit

    It is also easy to add the same style to work for jotformpro and other domains if needed.

    Do let me know your thoughts on this Mark. :)

  • Profile Image

    Answered by markashton on January 15, 2016 at 08:10 AM

    Hi Ben,

    Thnaks for all your effort on this. They look like good solutions for developers.

    There is no way I could ask my clients to do that. They are not technical ... too busy ... and want solutions to work out-of-the-box.

    I also note that on a test form that I am using, with a hidden text area field, that the grid report created ... with the "Show Edit URLs" activated ... does not redirect to the EU address ... just stays on the jotformpro address ... mmmm

    Ok ... so this is where I'm at with this ...

    Here's an Edit Submission Link from a grid report ...

    http://www.jotformpro.com/form.php?formID=60082382759966&sid=328666424651517101&mode=edit

    Click it ... no hidden fields shown ...

    Now take out the 'pro' part of the url ...

    http://www.jotform.com/form.php?formID=60082382759966&sid=328666424651517101&mode=edit

    Hidden field shown ... job done ..

    Seriously ... how much effort ... really ... is it to change the Edit Submission Link by three characters?

    Can I request this ... so that I can provide my clients with the ability of utilising user-controlled rich reports.

    Please pass on

    Thanks Mark

     

  • Profile Image
    JotForm Support

    Answered by mert on January 15, 2016 at 09:58 AM

    Hi Mark,

    According to my tests, "jotform.com" URL doesn't show the hidden fields, if you don't own the form. However, when I tried the modified URL for my own forms, it shows the hidden fields. I assume that it reads the credentials of your account from your cookies and if it isn't match, it is not possible to see hidden fields. So, using the link you have provided is not going to work for your users at this stage.

    Also, the ticket is still open. I know it took a long time; but I'm sure that our developer will give you a better explanation about this issue.

     

    Thank you for your understanding.

  • Profile Image

    Answered by markashton on January 15, 2016 at 01:52 PM

    Mert,

    Your correct.

    If I fire up in another browser, rather than Chrome which I use, there are no hidden fields shown.

    In fact if I logout of Jotform on Chrome ... then the hidden fields are not shown

    If I log back in ... the hidden fields are shown.

    So yeah ... the jotform.com URL will only show the hidden fields when you are logged into Jotform ... in the same browser.

    Ok ... so what does the developer Paul have to say ... before I kick in to the Aytekin route

    Thanks Mark

  • Profile Image

    Answered by markashton on January 18, 2016 at 04:07 PM

    Any response possible from Paul ... who it's assigned to.

    Thanks Mark

  • Profile Image
    JotForm Support

    Answered by jonathan on January 18, 2016 at 05:23 PM

    Thank you for your patience and understanding.

    I will notify Paul about it as well. Hopefully he will provide a response when available.

    Regards,

  • Profile Image

    Answered by Kgr0up on March 03, 2016 at 12:38 PM

    Hello, I´m also interested on having the hidden fields shown when clicking the edit link in the grid report. I give the grid report to my clients and do need them to be able to see and edit the hidden fields. Any news on this?
  • Profile Image
    JotForm Support

    Answered by BJoanna on March 03, 2016 at 01:59 PM

    @Kgr0up

    I have moved your request to separate thread and we will provide you an answer there shortly.

    http://www.jotform.com/answers/786717