Why don't my links work!

  • Sharilyn1
    Asked on October 27, 2015 at 8:59 PM

    Hi there,

    I have created a page with live links that no longer work - the notification says my free period has passed.  I have upgraded to the Bronze level, is there something I need to do further???

    My event is November 7th (fundraiser for a boy who has leukemia) - and the crunch is on to register.  NONE of the LINKS works.


    Please help asap.!!

     

    Thanks,

    Sharilyn

  • beril JotForm UI Developer
    Replied on October 28, 2015 at 3:09 AM

    Hi,

    We are sorry for the confusion.

    Can you provide us more details about your concern?

    I've checked your account. Your account is active and there isn't any issue about your payment and I've also checked your forms, your forms are working properly on my side.

    Did you embed your code to your website? Could you please indicate the URL of your page?

    This will help us to better analyse the problem.

    We are waiting for your response.

    Thank you.