- MXTAsked on October 27, 2015 at 09:01 PM
When we are trying to fill out our online forms, once it is submitted it says 'form disabled' It is happening with all forms.....
Can you please advise ASAP - today is the closing day for our entries and this is a huge panic!!!!!
- MXTAnswered on October 27, 2015 at 09:37 PM
Can you please answer ASAP, I am really in a panic as people need to enter online.
- MXTAnswered on October 27, 2015 at 11:09 PM
Hello?? Please help! Urgently!
- MXTimingAnswered on October 28, 2015 at 03:02 AM
I can see you answering other peoples questions, please please help me!!
- JotForm DeveloperiremAnswered on October 28, 2015 at 03:46 AM
We are sorry for your trouble! We have checked your account and solved the issue. Please check your account and forms again, let us know if the problem persists.
Again, sorry for being late in answering your question.
Thank you for your understanding. Please feel free to contact us for any further assistance.
- MXTAnswered on October 28, 2015 at 04:06 AM
Thank you so much. Can you please advise why this happened and if I can do anything in the future so it will not happen again?
Talk about a stressful afternoon.
- JotForm DeveloperiremAnswered on October 28, 2015 at 04:21 AM
We had some temporary issues and it has already resolved. You can contact with us anytime for any further assistance. Please accept our apologies for the inconvenience.
Thank you for your understanding.