What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Analytics - Are locations & IP's pending?

    Asked by topdomains on October 27, 2015 at 09:17 PM

    Love the "Form Analytics" feature, but I've noticed the IPs no longer appear since the "Beta" phase, and the locations section does not show any data.  Is location data activation pending, and would the IPs also be appearing again later too?

    analytics pending locations love section
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    JotForm Support

    Answered by Chriistian on October 28, 2015 at 03:08 AM

    Hi,

     

    I checked the one of your form's analytic data (http://www.jotform.us/form/52571185170150) and I was able see that there are locations recorded.

    Please do select the All Time tab so you can view all the analytics data of your form.

     

    If you are referring to a different concern, please provide us further details so we can further check. If you can provide us a screenshot of the issue then that would be great.

     

    Do let us know if you need further assistance.
    Regards.