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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Incorrect Submission count displayed on the form

    Asked by ictseranta on October 28, 2015 at 04:33 AM

    At MyForm page, submission show only one. but in submission page, there are 6 submissions. 

    Can i know y?

     

    submission incorrect count
  • Profile Image
    JotForm Support

    Answered by Chriistian on October 28, 2015 at 05:23 AM

    Hi,

     

    I checked the form and I can see what you are reporting. There has been a database update on our end that might have caused the issue. I have fixed the issue now. The submission counts are now correct. Sorry for the inconvenience. 

     

    Do let us know if you need further assistance.
    Regards.