Can I Remove Items from Payment Integration Without Losing Data?

  • Profile Image
    Asked on October 28, 2015 at 08:33 AM

    I have created the following form:


    I have multiple items available for sale in my Paypal integration widget. This includes shirts with various size options. I have already had to order the shirts from my vendor and provided quantities with sizes. So, I am limited on availability obviously. If I reach a situation where pre-orders begin to approach the maximum available quantity of a particular shirt size, can I remove an option to order one of those sizes, or of the shirts altogether but leave other items for sale? If I do so, will it negatively impact the data of existing orders in my records? Thanks for your help!



  • Profile Image
    Answered on October 28, 2015 at 10:18 AM

    Hi Chris,

    Deleting a product on Paypal payment tool doesn't erase your transaction history or data about that product. You can still find the transactions on Paypal or submissions on JotForm.

    For your other, question yes you can delete or edit specific product on your payment tool without touching others.


    To delete product from payment tool, 


    Also, you can add/remove size options or edit amount, deleting the related row will do what you need.


    I hope these methods will help you. If you need further assistance, please let us know.

    Have a nice day.