Cancel subscription

  • dylan04101
    Asked on October 28, 2015 at 11:05 AM

    Tried to cancel my account, and it said there was an error.

  • David JotForm Support
    Replied on October 28, 2015 at 1:07 PM

    Hi,

    I have cancelled your subscription via our payment processor.  You will retain your paid user benefits until the end of your current period, at which point, you will no longer be billed.  If there is anything else we can assist you with, let us know and we will be happy to help.