What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    im still not able to log in to the old account, when i do it says account deleted

    Asked by jotit12  on October 28, 2015 at 11:35 AM
    in old account account deleted
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    JotForm Support

    Answered by ashwin_d on October 28, 2015 at 01:34 PM

    Hello jotit12,

    Upon checking, I found that on September 22, 2015 you requested your account to be deleted. Please check the following thread:  http://www.jotform.com/answers/666380-how-do-you-cancel-a-free-account#3 

    Do you want us to restore your account? Do get back to us and we will do the needful.

    Thank you!

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    Answered by jotit12  on October 28, 2015 at 03:32 PM

    disregard and leave the account as canceled

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    JotForm Support

    Answered by Mike_G on October 28, 2015 at 06:53 PM

    We understand and we will leave your account cancelled as you have requested. If you have any other concerns or questions, please feel free to let us know and we will be glad to help you. Thank you.