What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account over quota but I upgraded account last week.

    Asked by dsolder on October 28, 2015 at 11:44 AM

    We received another message saying we were out of space, but we updated our account last week.  This was already corrected once.  Please correct permanently and advise.

    Thank you.

    status account status message Updated and Week
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    JotForm Support

    Answered by ashwin_d on October 28, 2015 at 01:45 PM

    Hello dsolder,

    I'm sorry for the trouble caused to you.

    I have taken care of your account issues and upgraded your account to bronze yearly subscription. Please sign out from your account and then sign in again for the changes to reflect.

    Thank you!