What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The receipt I receive from the form does not include what is on the form

    Asked by westloanteam on October 28, 2015 at 12:39 PM

    The receipt I receive from the form does not include what is on the form.  It only dives me name but does not give me other details so not sure how many people are coming etc.

    Dan

    760-707-9699

    Page URL:
    http://form.jotform.com/53004299450149

    receive name details submissions blank submissions
  • Profile Image
    JotForm Support

    Answered by Mike_G on October 28, 2015 at 03:18 PM

    I would like to apologize for the inconvenience.

    To my understanding, you are referring to the submission data when you say receipt, is that correct? I have checked your account and everything seems good. 

    Kindly check it again please and verify. If you're still having an issue, I hope you don't mind giving us a screenshot of the issue and post it here. 

    If this is not what you mean by "receipt", please give us more details of the issue you're having and we will be glad to help you.

    We will wait for your response. Thank you. 

  • Profile Image
    JotForm Support

    Answered by Mike_G on October 28, 2015 at 03:20 PM

    By the way, here's how you can post a screenshot here in the forums

    How-to-include-screenshot-image-in-the-support-forum