Form with a dynamic drop down does not appear on android

  • JeffreySmith
    Asked on October 28, 2015 at 1:20 PM

    Using a widget to create a dynamic drop down on a form, the drop down appears and works on desktop browsers. But if viewed using an Android, the dynamic drop down does not appear. Is there anything that can be done for this to work?

  • David JotForm Support Manager
    Replied on October 28, 2015 at 4:08 PM

    I just tested it in an android emulator, and the Dynamic Drop Down widget does appear:

    Form with a dynamic drop down does not appear on android Image 1 Screenshot 20

    What android device and browser are you using? Please let us know, so we can further test to find any issue.

  • JeffreySmith
    Replied on October 28, 2015 at 4:20 PM

    After testing on android 4.2.2, I can see dynamic drop down. I don't know version that could not see drop down and will try to identify the version and report back. Thanks!