What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What has changed recently that would be causing nested forms not to operate correctly?

    Asked by Holly Weyer on October 28, 2015 at 02:16 PM

    In the last few weeks, several of my different school corps have suddenly had trouble submitting JotForms.  I have created them to keep them nice and clean for the user.  When they complete portions of data, that prompts other pieces of data to appear.  This issue has occurred on many different networks, many different devices, with many different users.  Has something changed behind the scenes that the schools all have to allow now in order for the forms to work?  They can get to the forms, just not the data fed fields...

    Thanks!

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    JotForm Support

    Answered by Mike on October 28, 2015 at 04:51 PM

    Thank you for contacting us.

    The forms are supposed to work in the same manner. Could you please provide us with an example of affected form? We will try to reproduce the issue on our side in order to investigate it further.