What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Uploaded files not showing on PDF

    Asked by OnlineJobAp on October 28, 2015 at 02:21 PM

    My form allows a user to upload a file (photo, word doc, PDF, etc.). The form is then attached as a PDF and mailed to an email address Notification. The file uploaded by the user is not in the PDF Notification.

    The uploaded files are in the Submissions so I know they are there.

    Thanks,

    Mike

    Page URL:
    http://www.jotform.com//?formID=52427046452149

    Screenshot
  • Profile Image

    Answered by OnlineJobAp on October 28, 2015 at 03:03 PM

    I figured it out what is wrong. The Custom PDF does not include the upload-file field for some reason. I'll submit a new post for this issue.

     

  • Profile Image

    Answered by Ben on October 28, 2015 at 05:23 PM

    I see that you have indeed opened a new thread in regards to this here: http://www.jotform.com/answers/692240. We will be responding to you there soon.