What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Publish option not loading publishing menu

    Asked by bltwin on October 28, 2015 at 02:31 PM

    i have created my forms... it will not give me the embed code now

    I have been using the same form (cloning it each week) for several weeks and posting the same way... now when i hit publish.... nothing pops up to give me the code help! :) 

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    JotForm Support

    Answered by Mike on October 28, 2015 at 04:56 PM

    Thank you for contacting us.

    Please try to reload the page to see if that helps.

    You may also try with any other web browser.

    If this does not help, please let us know and we will try to investigate it further.

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    Answered by bltwin on October 30, 2015 at 08:14 AM

    It still is not giving me the embed code... i have used 3 different browsers.... i am not sure what is going on

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    JotForm Support

    Answered by david on October 30, 2015 at 12:20 PM

    You can try loading the page with the old UI from this link:


    While editing your form, reload the page from that link and you should get the old publish UI.  If that still does not work, let us know and we will see what else we can do.