Publish option not loading publishing menu

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    bltwin
    Asked on October 28, 2015 at 02:31 PM

    i have created my forms... it will not give me the embed code now

    I have been using the same form (cloning it each week) for several weeks and posting the same way... now when i hit publish.... nothing pops up to give me the code help! :) 

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    Mike
    Answered on October 28, 2015 at 04:56 PM

    Thank you for contacting us.

    Please try to reload the page to see if that helps.

    You may also try with any other web browser.

    If this does not help, please let us know and we will try to investigate it further.

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    bltwin
    Answered on October 30, 2015 at 08:14 AM

    It still is not giving me the embed code... i have used 3 different browsers.... i am not sure what is going on

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    david
    Answered on October 30, 2015 at 12:20 PM

    You can try loading the page with the old UI from this link:

    http://www.jotform.com/?old

    While editing your form, reload the page from that link and you should get the old publish UI.  If that still does not work, let us know and we will see what else we can do.