- Derek StevensAsked on October 28, 2015 at 03:44 PM
I tried to login to retrive my encrypted documents and the jotform logo on the top left did not load and when I click the login button nothing happens???Page URL:
- JotForm SupportjonathanAnswered on October 28, 2015 at 07:32 PM
Can you please tell us your jotform account/username? We will check if there is issue with the account.
Try this step also.
#1 Close the browser
#2 Open the browser and go to this URL http://www.jotform.com/?noCDN=true
#3 Login to your account
#4 Go to your My Forms page http://www.jotform.com/myforms/
Let us know how it goes.