What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Emails sent to me from jot form have the name of a person who previously completed and submitted a form in the "from" section of the email

    Asked by heatheraa on October 28, 2015 at 03:48 PM
    Emails email notification notifier email address field
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    JotForm Support

    Answered by Mike_G on October 28, 2015 at 07:32 PM

    I would like to to apologize for the inconvenience. I'm not sure which forms on your account are you having issues with. Can you provide us the link to your form or the name of your form at least, please? 

    I would suggest you try to check how your email notification was set up using this guide: Setting-Up-Email-Notifications

    We will wait for your response. Thank you.