What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot login to account to edit forms

    Asked by aaron klewchuk  on October 28, 2015 at 04:08 PM

    i can't log in to edit my form https://secure.jotformeu.com/form/52642887678373

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    JotForm Support

    Answered by Mike_G on October 28, 2015 at 08:47 PM

    I have verified that the form belongs to a guest account(not registered account)

    I have checked that the email address you have used on this thread is the same email address where email notifications are being sent when the form, you have posted, is submitted.

    I have also checked that you have an existing Jotform account, perfectdayprint.

    I have moved the form from the guest account to that account.

    You may now be able to open and edit the form through the perfectdayprint account. 

    Let us know if you need any further assistance. Thank you.