What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Once I upgrade my form, can I go back to using the free version?

    Asked by ynnej121 on October 28, 2015 at 08:53 PM
    free version downgrade free starter limits
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    JotForm Support

    Answered by Jan on October 29, 2015 at 05:11 AM

    Yes, you can always downgrade to free/starter plan and continue using JotForm services. However, before you downgrade, please make sure that you are not exceeding the limits. For example, if your submissions are more than 100 and then you downgraded. Your account will be automatically be suspended by the system if that happens.

    Let us know if you have any questions. Thank you.