What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I prevent unanswered/null fields from showing and/or printing on submissions?

    Asked by washboy on October 29, 2015 at 01:33 AM

    The submissions show the hidden fields that were either not answered or not required.

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    Answered by Sammy on October 29, 2015 at 07:22 AM

    If you are using the default notification email template you have the option to hide empty fields in the email notification so that only the answered ones will appear.

    In the form submissions section ensure that the "Auto hide empty fields" option is checked.